BACCHANALIA TWS LIMITED TERMS & CONDITIONS

This page (together with the documents referred to on it) tells you the terms on which we supply any of the products (Products) listed on our website www.bacchanaliatws.co.uk (our site) to you and the terms of use on which you may make use of our site, whether as a guest or a registered user (terms). Please read these terms carefully before buying any Products from our site and before you start to use the site. By using our site, you indicate that you accept these terms and that you agree to abide by them. In addition, you should also understand that by ordering any of the Products on our site, you agree to be bound by these terms. If you do not agree to these terms, please refrain from using our site.

You should print a copy of these terms and conditions for future reference.

1. GENERAL TERMS

• 1.1 To proceed with an online order, agreement is necessary. By registering with our site you agree to our terms.
• 1.2 Please understand that if you refuse to accept these terms, you will not be able to buy any Products from our site.

2. INFORMATION ABOUT US

www.bacchanaliatws.co.uk is a site operated by Bacchanalia TWS Limited (we). We are registered in England and Wales under company number 03579527 and with our registered office at Broken Wharf House, 2 Broken Wharf, London EC4V 3DT. Our main trading address is Broken Wharf House, 2 Broken Wharf, London EC4V 3DT. Our VAT number is 912597315.

3. SERVICE AVAILABILITY

Our site is only intended for use by people and businesses resident in United Kingdom. We do not have an obligation to accept orders of Products from individuals or businesses outside this country.

4. AGE RESTRICTIONS

• 4.1 It is against the law to sell or indeed supply intoxicating substances to persons under 18 years of age in the UK. By placing an order to purchase a Product through our site, you warrant that:
• 4.1.1 you are legally capable of entering into binding contracts;
• 4.1.2 you are at least 18 years old; and
• 4.1.3 you are resident in the United Kingdom.
• 4.2 If our couriers are in doubt of the age of the recipient of an order they will request some form of ID. In the event that the couriers are not satisfied that the recipient is at least 18 years old, you agree that they shall not be obliged to leave the Products at the delivery address.

5. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

• 5.1 After placing an order, you will receive an email from us acknowledging that we have received your order (Acknowledgement Email). Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and acceptance of your order and the completion of the contract between us (Contract) will only be formed when we dispatch the Product(s) to you.
• 5.2 The Contract will relate only to those Products which we have dispatched to you. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has taken place.

6. ORDERS AND DELIVERY

• 6.1 No financial details or invoice will be included with the Products when they are delivered, whether they are delivered to the billing address or any other address. To receive a VAT invoice please contact our customer service department at clients@bacchanaliatws.co.uk or by phone on 08456 038 565, Monday to Friday from 9:00am to 5:00pm (the cost of a call to this number will vary depending on the network used. Please check the costs with your provider).
• 6.2 Please note, our Acknowledgement Email is AUTOMATICALLY GENERATED. Occasionally, certain servers filter it out as ‘spam’ and ban it. If you do not receive an Acknowledgement Email, please let us know and we will send one manually.

7. YOUR STATUS

We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products or services you purchase from third party suppliers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party supplier. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party supplier.

8. CONSUMER RIGHTS

• 8.1 To cancel a Contract, you must inform us in writing. You must also return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
• 8.2 If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 12 below).

9. AVAILABILITY AND DELIVERY

• 9.1 We do not guarantee delivery times. We expect to deliver Products within 3 to 5 working days from dispatch unless there are exceptional circumstances.
• 9.2 Deliveries will be made during working hours on weekdays (i.e. 09.30 to 17.50). (We do not deliver or dispatch on Saturdays, Sundays or Bank Holidays).
• 9.3 Payment will be made using our secure server.
• 9.4 It is your responsibility to ensue that an appropriate person is available at the delivery address at all times during the delivery. We may ask that an appropriate person signs for the goods on delivery. If no one is at the address when the delivery is attempted the goods will be retained by our delivery company who will leave notification of delivery. We ask you to please telephone our delivery company to attempt to rearrange the delivery.
• 9.5 We can deliver Products to a work address provided that the recipient is present to provide their signature. Please ensure the correct delivery address and telephone number is provided and that recipients are present to accept deliveries. To re-send a parcel there will be a further delivery charge.
• 9.6 It is preferable, when sending gifts to friends, that you use a work address (with a current postcode) for delivery and also include a relevant contact number.
• 9.7 Delivery will be made to the address specified by you when you register on the website. If you would like to change the delivery address please contact us by phone on 0845 6038 565, Monday to Friday from 9am until 5pm. We reserve the right to restrict deliveries in certain areas, and this includes the right to eliminate certain areas from our delivery schedule altogether.
• 9.8 Products are subject to availability and prevailing market conditions. We will always try to ensure that wines are of the vintages quoted on our site, however, if one vintage becomes exhausted, we will replace it with the next available vintage. If a particular Product that is ordered is out of stock, you will be advised as to when that Product is likely to be dispatched. In the event of non-availability of any Product(s) you order, we may offer a reasonable substitute. Occasionally, with mixed cases of wine, we reserve the right to substitute one wine for another of similar quality if a particular wine is out of stock. In the event of complaint please contact us by email clients@bacchanaliatws.co.uk or by phone on 0845 6038 565, Monday to Friday from 9am until 5pm. All complaints will be acknowledged as soon as possible. You will be kept informed of the process of your complaint. Each complaint will be treated as confidential. You may reject any substitute item and we will refund the amount you have been charged for that substitute.
• 9.9 Please be aware that during the Christmas season, between the 20th of December and the 4th of January, delivery of Products are expected to take longer than 3-5 days. We therefore recommend that you place your orders during the beginning of this period.

10. RISK AND TITLE

• 10.1 The Products will be at your risk from the time of delivery.
• 10.2 Ownership of the Products will only pass to you on delivery provided we have received full payment of all sums due in respect of the Products, including delivery charges (if applicable).

11. PRICE AND PAYMENT

• 11.1 The price of any Products will be as quoted on our site from time to time, except in cases of obvious error. Promotional prices only apply during the period stated. Promotional offers may not be combined with any other offers from Bacchanalia TWS or United Wineries.
• 11.2 These prices are per 75cl bottle (unless otherwise stated) and include VAT and UK duty (at the applicable rates at the time of payment) but exclude delivery costs, which will be added to the total amount due as set out below:
• 11.2.1 Free delivery for orders of £80 and over; and
• 11.2.2 For any deliveries of orders under £80 a charge of £6.99 for delivery will be applied.
• 11.3 We only deliver to road-accessible mainland Britain.
• 11.4 For the avoidance of doubt we do not make any deliveries to customers in Northern Ireland, the Scottish Islands, Isle of Man and Isles of Scilly.
• 11.5 We reserve the right to adjust prices, offers, goods and specifications of goods at our discretion at any time but changes will not affect orders in respect of which we have already dispatched. Where an end date is specified on any offer on the website, it is intended as a guide only. We reserve the right to change prices at any time.
• 11.6 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of our Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product or reject your order and notify you of such rejection.
• 11.7 We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an Acknowledgement Email, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as mis-pricing.
• 11.8 Payment for all Products must be by credit or debit card. We accept payment with Visa, MasterCard, Delta/Connect, Switch or Maestro. However, we do not accept payment with American Express. We will charge your credit or debit card at the time the order is placed by you.

12. OUR REFUND POLICY

• 12.1 When you return a Product to us:
• 12.1.1 Because you have cancelled the Contract between us within the seven-day cooling-off period (see clause 8.2 above), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, we will refund the price of the Product in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.
• 12.1.2 For any other reason (for instance, because you have notified us in accordance with paragraph 30 that you do not agree to any change in these terms and conditions or in any of our policies, or because you claim that the Product is defective), we will examine the returned Product and will notify you of your refund via email within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via email that you were entitled to a refund for the defective Product. Products returned by you because of a defect will be refunded in full, excluding a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us save in the case of returning substitute Products in which case all delivery charges will be refundable.
• 12.1.3 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

13. OUR LIABILITY

• 13.1 The material and any Products displayed on our site are provided without any guarantees, conditions or warranties as to its accuracy.
• 13.2 We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of this kind are commonly supplied.
• 13.3 Our liability for losses you suffer as a result of us breaking this agreement including deliberate breaches is strictly limited to the purchase price of the Product you purchased.
• 13.4 This does not include or limit in any way our liability:
• 13.4.1 For death or personal injury caused by our negligence;
• 13.4.2 Under section 2(3) of the Consumer Protection Act 1987;
• 13.4.3 For fraud or fraudulent misrepresentation; or
• 13.4.4 For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
• 13.5 We are not responsible for indirect losses which happen as a side effect of the main loss or damage even if such losses result from a deliberate breach of these Terms by us that would entitle you to terminate the contract between us including but not limited to:
• 13.5.1 Loss of income or revenue;
• 13.5.2 Loss of business;
• 13.5.3 Loss of profits or contracts;
• 13.5.4 Loss of anticipated savings;
• 13.5.5 Loss of data; or
• 13.5.6 Waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise even if foreseeable.

Provided that this clause 13.5 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of clause 13.2 or clause 13.3 or any other claims for direct financial loss that are not excluded by any of categories 13.5.1 to 13.5.6 inclusive of this clause 13.5.

14. INDEMNITY

You agree to indemnify and hold us, our officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other reasonable professional costs and expenses) made against us by any third party due to or arising out of or in connection with your use of our site, services, any Product you purchase or the materials posted on our site or which we may incur as a result of any failure by you to comply with these terms.

15. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

16. ACCESSING OUR SITE

• 16.1 Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
• 16.2 From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
• 16.3 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms.
• 16.4 When using our site, you must comply with the provisions these terms. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

17. RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

18. OUR SITE CHANGES REGULARLY

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no

19. INTELLECTUAL PROPERTY RIGHTS

• 19.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
• 19.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
• 19.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
• 19.4 Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
• 19.5 You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
• 19.6 If you print off, copy or download any part of our site in breach of these terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

20. VIRUSES, HACKING AND OTHER OFFENCES

• 20.1 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
• 20.2 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
• 20.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

21. LINKING TO OUR SITE

• 21.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
• 21.2 You must not establish a link from any website that is not owned by you.
• 21.3 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
• 21.4 If you wish to make any use of material on our site other than that set out above, please contact us by email at clients@bacchanaliatws.co.uk or by phone on 0845 6038 565, Monday to Friday from 9am until 5pm.

22. LINKS FROM OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

23. WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

24. NOTICES

All notices given by you to us must be given to Bacchanalia TWS Limited at Broken Wharf House, 2 Broken Wharf, London EC4V 3DT. We may give notice to you at either the email or postal address you provide to us when placing an order, or in any of the ways specified in clause 23 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

25. TRANSFER OF RIGHTS AND OBLIGATIONS

• 25.1 The contract between you and us is binding on you and us and on our respective successors and assigns.
• 25.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
• 25.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

26. EVENTS OUTSIDE OUR CONTROL

• 26.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
• 26.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
• 26.2.1 Strikes, lock-outs or other industrial action.
• 26.2.2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
• 26.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
• 26.2.4 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
• 26.2.5 Impossibility of the use of public or private telecommunications networks.
• 26.2.6 The acts, decrees, legislation, regulations or restrictions of any government.
• 26.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

27. WAIVER

• 27.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
• 27.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
• 27.3 No waiver by us of any of these terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 24.

28. SEVERABILITY

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

29. ENTIRE AGREEMENT

• 29.1 These terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
• 29.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms.
• 29.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms.

30. OUR RIGHT TO VARY THESE TERMS

• 30.1 We have the right to revise and amend these terms from time to time.
• 30.2 You will be subject to the policies and terms in force at the time that you order Products from us, unless any change to those policies or these terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms before we send you the Acknowledgement Email (in which case we have the right to assume that you have accepted the change to the terms, unless you notify us to the contrary within seven working days of receipt by you of the Products.

31. LAW AND JURISDICTION

Contracts for the purchase of Deals through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

32. TRADE MARKS

Bacchanalia® is trade marks of one of our group companies.

33. YOUR CONCERNS

If you have any concerns about material which appears on our site, please contact us by email at clients@bacchanaliatws.co.uk or by phone on 0845 6038 565, Monday to Friday from 9am until 5pm.

Thank you for visiting our site.

PRIVACY POLICY

Bacchanalia TWS Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms and conditions of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Bacchanalia TWS Limited of Broken Wharf House, 2 Broken Wharf, London EC4V 3DT.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site www.bacchanaliatws.co.uk (our site). This includes information provided at the time of registering to use our site or placing orders.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out through our site and of the fulfilment of your orders.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers and our group companies This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us (including payment details) is stored on our secure servers and are processed using the latest in secure e-commerce software. Any payment transactions will be encrypted using SSL technology.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service (if applicable), when you choose to do so.
• To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please opt out of the relevant box situated on the registration form.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to companies within United Wineries International and any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If Bacchanalia TWS Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and any other agreements; or to protect the rights, property, or safety of Bacchanalia TWS Limited , our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at clients@bacchanaliatws.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to clients@bacchanaliatws.co.uk

ACCEPTABLE USE POLICY

This acceptable use policy sets out the terms between you and us under which you may access our website www.bacchanaliatws.co.uk (our site). This acceptable use policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms and conditions of use.

www.bacchanaliatws.co.uk is a site operated by Bacchanalia TWS Limited (we or us). We are registered in England and Wales under company number 3579527 and we have our registered office at Broken Wharf House, 2 Broken Wharf, London EC4V 3DT. Our main trading address is Broken Wharf House, 2 Broken Wharf, London EC4V 3DT Our VAT number is 912597351.

PROHIBITED USES

You may use our site only for lawful purposes. You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below.
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms and conditions.
• Not to access without authority, interfere with, damage or disrupt:
• any part of our site;
• any equipment or network on which our site is stored;
• any software used in the provision of our site; or
• any equipment or network or software owned or used by any third party.

INTERACTIVE SERVICES

We may from time to time provide interactive services on our site, including, without limitation:

• Chat rooms.
• Bulletin boards.
• Blogging, Social Media and discussions.

(interactive services).

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is prohibited on our site.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

CONTENT STANDARDS

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

• Be accurate (where they state facts).
• Be genuinely held (where they state opinions).
• Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

• Contain any material which is defamatory of any person.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Promote sexually explicit material.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
• Give the impression that they emanate from us, if this is not the case.
• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

SUSPENSION AND TERMINATION

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms and conditions upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

CHANGES TO THE ACCEPTABLE USE POLICY

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.